Effective Date: 14, July, 2025

FixerWP, operated by Digtize, and we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our WordPress maintenance and WordPress Shared hosting services.

Information We Collect

• Personal Information: Includes your name, email address, billing information, phone number, website URLs, and login credentials you may provide. All the information is stored in an encrypted format.
• Technical Information: IP address, browser type, operating system, device type, and usage data including pages visited, session time, and referring URLs.
• Payment Information: We process payments through secure third-party processes/providers/vendors. FixerWP does not store your credit card information on its servers.
• Support Communications: We may collect communications (e.g., support chats, emails, and messages) to improve our service quality.

How We Use Your Information?

• To register your account and manage user authentication.
• To provide, manage, and maintain your WordPress and hosting services.
• For billing, invoicing, and transaction confirmations.
• To respond to support requests and provide customer service.
• To improve our website, services, and user experience.
• To detect and prevent fraud, abuse, or illegal activities.

Cookies and Tracking

We use cookies, web beacons, and analytics tools (e.g., Google Analytics) to understand user behavior, diagnose issues, and improve performance. You may disable cookies through your browser settings.

Data Protection Measures
We use industry-standard encryption, access restrictions, secure data centers, and firewalls. All personal data is stored securely and only accessible to authorized personnel.

Data Retention
We retain personal data as long as necessary to fulfill the purposes described above or as required by law. You may request deletion of your data at any time.

Your Rights

• Access: Request a copy of the personal data we hold.
• Correction: Update incorrect or outdated information.
• Erasure: Request deletion of your data.
• Data Portability: Request a machine-readable copy of your data.
• Withdraw Consent: You can unsubscribe from marketing at any time.

International Users

If you are accessing our services from outside India, please note that your data may be processed and stored in India or any other country where our third-party providers operate.

Contact: support@fixerwp.com
Registered Business: Digtize